Client
A US-based healthcare product company specializing in medical devices, with a workforce of over 1,000 employees spread across multiple locations. The client was looking for a streamlined and efficient way to manage employee leave requests and approvals while ensuring compliance with healthcare industry regulations.
Challenges
The client faced several challenges with their existing leave management process:
- Manual Leave Request Process: Employees had to submit leave requests via email, causing delays in approvals and inconsistent records.
- Lack of Real-Time Visibility: Managers struggled with tracking employee availability, leading to staffing shortages in critical departments.
- Compliance and Reporting: The organization needed to maintain accurate leave records for compliance audits, particularly in light of healthcare industry regulations.
- Scalability Issues: As the organization grew, the manual process became even more time-consuming and error-prone, impacting productivity and HR efficiency.
Our Solution
We developed a Microsoft Teams-based extension for leave management tailored to the healthcare industry’s unique requirements. The solution offered the following features:
- Streamlined Leave Application Workflow: Employees could apply for leave directly within Microsoft Teams, choosing leave types, dates, and attaching necessary documents. The system automatically routed requests to the appropriate manager for approval.
- Real-Time Leave Tracking: The app integrated with Microsoft Outlook and Teams calendars, providing managers with a real-time view of employee availability, helping them avoid scheduling conflicts.
- Automated Notifications: Employees and managers received automated notifications for leave requests, approvals, and reminders, reducing the chances of delays in decision-making.
- Compliance-Focused Reporting: A custom reporting module was built to generate detailed leave reports, ensuring the organization could meet its compliance and audit requirements.
- Scalable Architecture: The solution was built to accommodate the client’s future growth, allowing for easy updates and scaling as the company expanded.
Benefit Delivered
- Improved Efficiency: The manual leave request process was replaced by an automated system, reducing approval times by 40%.
- Enhanced Visibility: Managers could now see team availability in real-time, ensuring better workforce planning and reduced operational disruptions.
- Compliance Ready: The reporting feature helped the client meet healthcare regulatory requirements, ensuring that they maintained accurate leave records for audits.
- Scalability: The solution was built with scalability in mind, allowing the client to easily expand the system as their workforce grew.
Tech stack
- Microsoft Teams: Front-end platform for employee interaction and leave management.
- Microsoft Power Automate: For automating workflows and notifications.
- Microsoft Graph API: Used to integrate leave data with Outlook and Teams calendars.
- Azure Active Directory: For secure user authentication and role-based access control.
- Microsoft Azure: For cloud-based hosting, ensuring scalability and reliability.
- Custom Leave Management API: Developed to handle custom business logic, reporting, and integration with the company’s internal HR systems.
About Emorphis
Emorphis Technologies is a world-class software development and solutions company that truly believes in “Innovation in motion”. Delivery innovation on the go at an accelerated pace has been our success mantra to date. Over the years we have provided value to our clients in the fields of enterprise mobility, cloud, IoT, backend development, Big Data Analytics, and Blockchain.
We serve industries ranging from unicorns, and startups to large multinationals in the healthcare, telecommunications, fintech, retail, and publishing industry. Our go-to-market software products – iStatement, iPublisher, and iBuggy have proved our metal with positive beneficial customer testimonials. We help our clients with successful product development, consulting services, and testing (manual & automated).
We have profound experience & expertise on various technologies like .Net, J2EE, PHP, iOS, Android and Cloud Computing viz. Amazon Web services (AWS), Software QA & testing (Manual & Automation). Our designed products are cloud ready and can be readily deployed on AWS/Azure cloud infrastructure.
Our pivot on engineering innovation and R&D helps quicken time-to-market, ensuring high quality at economies of scale, delivering cult competency for the global marketplace. We ensure that your ideas, concepts and requirements are backed by brilliant execution at our end. Having said that we extend end-to-end ownership of product/application design, development and deployment.
