Client
A US-based Healthcare Organization
Challenges
- Lack of a single platform to bring patients and their consultants together in a secure environment.
- Absence of a platform to store the opinions, and recommended treatments by specialists for patients.
- Maintaining patient history “PHR” at a commonly accessible place.
- Tough for insurance and medico-legal entities to connect with specialists in the context of their patients.
- The difficulty of common discussion and document sharing between six different entities.
Solutions
A cloud-based web application that will allow the following user types to connect with each other for a virtual on-demand service allowing patients and medical experts to discuss chronic disease diagnosis and treatment strategies.
- Specialists/Providers
- Patients’ family doctors
- Insurance advisors
- Medico-legal
- Diagnostics
These are the relevant stakeholders involved in the entire diagnosis process to connect with each other.
Features
- Individual Account and Dashboard for each of the above-defined roles.
- Super Admin can impersonate any of the roles in the application.
- Patients can search for consultants, view their profile, pay, and book an appointment on the slot the consultant has made himself available, all of this online on the application itself.
- Patients can sign the consent form, and categorize and upload reports.
- Allows the patient’s representative too to book an appointment and sign off the consent form on behalf of the patient.
- Video conference feature for the appointment between a consultant and patient, giving the patient a personalized experience or even between consultant and other roles.
- Ability to chat, exchange files, make notes during the video conference, and record the video conference.
- One of these roles can invite people and can categorize them into other roles. e.g. A patient can invite his family doctor and specify his role while sending him an invite on this platform.
- Messaging feature, which allows exchanging messages among all roles.
- Allows a consultant to create a report for the patient and sign it off in the application.
- Consultants can categorize the patient’s cases as “Active” or “Archived”.
- Though it’s a cloud-based web application but can be accessed through tablets and mobiles.
Benefits
- Able to bring together all intended users including patients and doctors.
- The treatment recommended by specialists will be accessible eventually to all care centers, and hospitals that become a part of this platform.
- Allows patients to book hassle-free appointments with consultants.
- All reports can be easily categorized according to their types and shared with consultants, their replies can also be easily checked.
- Messaging feature adds to the ease of connecting with each other among users.
Tech stack
- Front end: Angular JS
- Backend: C# and .NET
- Secure and scalable deployment infrastructure
About Emorphis
Emorphis Technologies is a technology partner helping businesses develop software that keeps pace with changing customer and operational needs. Our capabilities include enterprise software, product engineering, cloud computing, AI, Salesforce, mobile applications, and DevOps.
As an enterprise software development company, we create flexible platforms that support business processes and long-term scalability. With AI software development, we help organizations add intelligent features, automate repetitive activities, and build applications that can support more efficient decision-making.
Our domain experience includes healthcare and fintech, where technology plays an important role in improving digital operations. We develop solutions that support healthcare workflows and financial technology use cases while focusing on integration, security, usability, and scalability.
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