PROJECT OVERVIEW
Jumeirah Hotels has launched a mobile application that allows travelers to book cab fleets from the hotels.
Moreover, with the second phase of the app, drivers attached to the hotel can manage bookings for pick and drop.
ABOUT THE CLIENT
Jumeirah Hotels and Resorts is a well-established luxury hotel company, which has had a distinct impact on the global hospitality market for the past two decades. Jumeirah has transformed the way luxury is defined as exemplified by its flagship hotel, Burj Al Arab Jumeirah. Today, Jumeirah is a member of Dubai Holding and an acclaimed luxury hospitality leader. The hotel chain operates 25 properties in eight countries and employs 13,500 colleagues from across 140 nationalities.
THE REQUIREMENT
Our client, Jumeriah Hotels wanted to come up with a mobile application providing a cab fleet service booking facility for their premier customers. The application should also serve as an interface with drivers for managing bookings.
Booking a cab and reaching your destination has become a more exciting and interactive experience. Travelers staying at premier hotel chains such as Jumeriah would prefer an in-house application for booking cabs and taxis, rather than opting for a third-party vendor.
The intended app should allow people to avail comfortable rides within a few simple clicks.
THE SOLUTION
With this mobile app, booking can be done with just a press of a button on their mobile screen. The mobile has rich features, services, and state-of-the-art UX design. Now book your ride using this app in a few simple steps: Set your pickup and drop-off location, select car type from available options and you will get ride confirmation within a few seconds. Once your trip ends, you will get a payment option and an invoice.
After the ride, you can also share your ride experience by giving reviews and ratings to drivers. The application runs on Android & IOS platforms and is designed dedicatedly for Jumeriah’s clientele. The mobile application had two versions; one for the rider and the second for the driver.
SALIENT FEATURES
The mobile app is designed to run on both Android and iOS platforms. The salient features can be further categorized into two; App for Rider and App for Driver.
App for Rider
– Signup / Login:
- Signup with basic details.
- After signup, an OTP pin is sent to the riders’ mobile through SMS. The rider can log in to the app using an OTP password.
– Get Ride:
- In order to avail rides, riders need to select pick-up and drop-off locations, and ride type. Afterward, the ride request is sent to multiple drivers. After acceptance of the ride request, a rider is popped up with time and fare estimations to reach the destination.
– Ride Later:
- In order to organize future rides, you can choose the “ride later” option. All you need to do is just select the pick-up and drop-off location and preferred date and time and your ride are scheduled. In case of any adversity, riders can even cancel the ride.
– Message & Call:
- Riders can communicate with the driver using the application’s inbuilt messaging and call system.
-Payment:
- After completion of the ride, riders will get payment invoices and pay the fare by different payment options.
-Invoice:
Once the trip is over, riders are notified with ride invoices where they can check their ride details. The ride invoice includes:
> Pick-Up and Drop-Off Location
> Time and Distance
> Driver Name
˃ Car Type
˃ Fare Amount
-Track Driver’s Location:
- After confirmation of the ride, the app allows riders to track the driver’s location.
App for Driver
– Signup / Login:
- Signup with basic details.
- After signup, an OTP pin is sent to the riders’ mobile through SMS. The rider can log in to the app using an OTP password.
– Availability Status:
- To change availability status, the driver can toggle between two: Online/Offline.
-Notifications:
- Drivers are notified in the below scenario.
˃ New ride request
˃ When riders cancel the ride
˃ Ride payment
APPLICATION BENEFITS
- This cab booking app is one of the best on-demand cab apps that help you to avail fast and comfortable rides within minutes.
- With a smooth signup process and uncluttered UI, it takes no time, and, in a jiffy, you can avail your ride.
- Choose event
- Receive new booking notifications
- Accept / Reject booking
- On-board / Off-board a customer
- Customer can create a new booking
- Automatic booking assignment to drivers
- Re-assignment of bookings if it is rejected by a driver
TECHNOLOGY USED
- Customer App – Developed for both iOS & Android using native technologies.
- Driver App – Developed for Android tablets only using native technology – Core Java
About Emorphis
Emorphis Technologies helps organizations build and modernize software solutions that support business growth and evolving technology needs. Our capabilities include software product engineering, enterprise applications, AI, cloud, Salesforce, mobile development, and DevOps.
As an enterprise software development company, we create scalable applications that are aligned with business processes and long-term objectives. Our AI software development expertise helps organizations introduce intelligent automation, AI-powered features, and smarter workflows.
We help businesses achieve digital transformation by modernizing applications, adopting cloud technologies, and integrating AI into their operations. Our technology solutions are designed to improve efficiency while creating a foundation for continued innovation.
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