PROJECT OVERVIEW
Jumeirah Hotels has launched a mobile application that allows travelers to book cab fleets from the hotels.
Moreover, with the second phase of the app, drivers attached to the hotel can manage bookings for pick and drop.
ABOUT THE CLIENT
Jumeirah Hotels and Resorts is a well-established luxury hotel company, which has had a distinct impact on the global hospitality market for the past two decades. Jumeirah has transformed the way luxury is defined as exemplified by its flagship hotel, Burj Al Arab Jumeirah. Today, Jumeirah is a member of Dubai Holding and an acclaimed luxury hospitality leader. The hotel chain operates 25 properties in eight countries and employs 13,500 colleagues from across 140 nationalities.
THE REQUIREMENT
Our client, Jumeriah Hotels wanted to come up with a mobile application providing a cab fleet service booking facility for their premier customers. The application should also serve as an interface with drivers for managing bookings.
Booking a cab and reaching your destination has become a more exciting and interactive experience. Travelers staying at premier hotel chains such as Jumeriah would prefer an in-house application for booking cabs and taxis, rather than opting for a third-party vendor.
The intended app should allow people to avail comfortable rides within a few simple clicks.
THE SOLUTION
With this mobile app, booking can be done with just a press of a button on their mobile screen. The mobile has rich features, services, and state-of-the-art UX design. Now book your ride using this app in a few simple steps: Set your pickup and drop-off location, select car type from available options and you will get ride confirmation within a few seconds. Once your trip ends, you will get a payment option and an invoice.
After the ride, you can also share your ride experience by giving reviews and ratings to drivers. The application runs on Android & IOS platforms and is designed dedicatedly for Jumeriah’s clientele. The mobile application had two versions; one for the rider and the second for the driver.
SALIENT FEATURES
The mobile app is designed to run on both Android and iOS platforms. The salient features can be further categorized into two; App for Rider and App for Driver.
App for Rider
– Signup / Login:
- Signup with basic details.
- After signup, an OTP pin is sent to the riders’ mobile through SMS. The rider can log in to the app using an OTP password.
– Get Ride:
- In order to avail rides, riders need to select pick-up and drop-off locations, and ride type. Afterward, the ride request is sent to multiple drivers. After acceptance of the ride request, a rider is popped up with time and fare estimations to reach the destination.
– Ride Later:
- In order to organize future rides, you can choose the “ride later” option. All you need to do is just select the pick-up and drop-off location and preferred date and time and your ride are scheduled. In case of any adversity, riders can even cancel the ride.
– Message & Call:
- Riders can communicate with the driver using the application’s inbuilt messaging and call system.
-Payment:
- After completion of the ride, riders will get payment invoices and pay the fare by different payment options.
-Invoice:
Once the trip is over, riders are notified with ride invoices where they can check their ride details. The ride invoice includes:
> Pick-Up and Drop-Off Location
> Time and Distance
> Driver Name
˃ Car Type
˃ Fare Amount
-Track Driver’s Location:
- After confirmation of the ride, the app allows riders to track the driver’s location.
App for Driver
– Signup / Login:
- Signup with basic details.
- After signup, an OTP pin is sent to the riders’ mobile through SMS. The rider can log in to the app using an OTP password.
– Availability Status:
- To change availability status, the driver can toggle between two: Online/Offline.
-Notifications:
- Drivers are notified in the below scenario.
˃ New ride request
˃ When riders cancel the ride
˃ Ride payment
APPLICATION BENEFITS
- This cab booking app is one of the best on-demand cab apps that help you to avail fast and comfortable rides within minutes.
- With a smooth signup process and uncluttered UI, it takes no time, and, in a jiffy, you can avail your ride.
- Choose event
- Receive new booking notifications
- Accept / Reject booking
- On-board / Off-board a customer
- Customer can create a new booking
- Automatic booking assignment to drivers
- Re-assignment of bookings if it is rejected by a driver
TECHNOLOGY USED
- Customer App – Developed for both iOS & Android using native technologies.
- Driver App – Developed for Android tablets only using native technology – Core Java
About Emorphis
Emorphis Technologies is a world-class software development and solutions company that truly believes in “Innovation in motion”. Delivery innovation on the go at an accelerated pace has been our success mantra to date. Over the years we have provided value to our clients in the field of enterprise mobility, cloud, IoT, backend development, Big Data Analytics, and Blockchain.
We serve industries ranging from unicorns, and startups to large multinationals in the healthcare, telecommunications, fintech, retail, and publishing industry. Our go-to-market software products – iStatement, iPublisher, and iBuggy have proved our metal with positive beneficial customer testimonials. We help our clients with successful product development, consulting services, and testing (manual & automated).
We have profound experience & expertise in various technologies like .Net, J2EE, PHP, iOS, Android, and Cloud Computing viz. Amazon Web services (AWS), Software QA & testing (Manual & Automation). Our designed products are cloud-ready and can be readily deployed on AWS/Azure cloud infrastructure.
Our pivot on engineering innovation and R&D helps quicken time-to-market, ensuring high quality at economies of scale, delivering cult competency for the global marketplace. We ensure that your ideas, concepts, and requirements are backed by brilliant execution at our end. Having said that we extend end-to-end ownership of product/application design, development, and deployment.
